1. Timed Ticket Reservations
By default, tickets are not removed from the available capacity until a purchase is made. This means whoever places the ticket in their cart and completes the checkout process first receives that ticket. Now there is a setting that allows tickets to be temporarily reserved once they are added to the shopping cart. The reservation will last 10 minutes. If the customer does not complete the purchase within that time, the ticket will be released and made available for someone else. This is especially useful for options such as camping or booth rentals where each ticket has a capacity of 1. The option can be added to any ticket where the capacity is 5 or less.
a. To add this feature, go to the ticket page of your event.
b. Under options select ‘Is Reservable.’ This will add the feature to that particular ticket.
2. View Entry Scans by Time
The attendee check-in report will now display a graph showing scan counts according to time of day.
a. Under the event select Reports -> Check In Progress
3. Attendee Communications
We have made some enhancements to managing your contacts and monitoring the effectiveness of your promotional campaigns. You now have the ability to unsubscribe an email from your promotional contact list.
a. Access this feature by clicking on Attendee Communications at the top of your event dashboard. Then click on Contacts.
b. Click on the gear wheel by the customer’s name, and you’ll see the option to unsubscribe them.
You will also notice some additional statistics for each contact. This displays the read rate as a percentage, the number of emails they have received, the number of emails they have opened, and the resulting revenue generated from your promotional activities.